Privacy Policy

Privacy Policy

Last updated: 26/12/2024

Introduction

Thank you for choosing to shop with Molten Prints. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our store.

Information We Collect

Personal Information

When you visit our store, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Device Information we collect include:
  • Version of web browser
  • IP address
  • Time zone
  • Cookie information
  • What sites or products you view
  • Device characteristics
  • Operating system

Order Information

  • When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
  • Name
  • Billing address
  • Shipping address
  • Payment information (credit card numbers, email address, phone number)
  • Email address
  • Phone number

How We Use Your Information

We use the information we collect to:

  • Fulfill orders and process transactions
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing and Disclosure

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • Payment processors
  • Shipping carriers
  • Email marketing services (if you opt in)

Data Retention

We will maintain your Personal Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of the EU/EEA, you have certain data protection rights under GDPR. These include the rights to:

  • Access your Personal Information
  • Correct inaccurate Personal Information
  • Request erasure of your Personal Information
  • Object to processing of your Personal Information
  • Request restriction of processing your Personal Information
  • Request transfer of your Personal Information
  • Withdraw consent

Cookies

We use cookies to maintain cart data and provide a better browsing experience. By using our site, you consent to our use of cookies in accordance with our Cookie Policy.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Information

For questions about this Privacy Policy, please contact us at:

  • Email: privacy@

Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA).